Get in touchStreamline your hotel's room service
Offer ordering via WhatsApp or a personalized page, with everything centralized in a dashboard displaying real-time metrics and orders.
Problem
Obstacles to quality management
Overload at the Reception
The reception team often deals with multiple calls at the same time, which can delay service, generate guest dissatisfaction, and overload employees.
Lack of Order Management
Without a centralized system, it is difficult to know who is responsible for each request, whether it has been fulfilled or is delayed, leading to confusion and lack of service efficiency.
No Metrics for Improvement
Without a dashboard providing metrics, it is challenging to understand team performance and identify areas for service improvement, as well as measure customer satisfaction accurately.
Easy Requests with Transparency
Guests can request any service without complications and track the status of their request in real time, providing more control and satisfaction by knowing exactly when it will be fulfilled.
Solution
Simplify Customer Service and Enhance the Guest Experience
Our QR codes and personalized system allow guests to request items and services quickly and efficiently, making service faster and improving your hotel's operations.
Versatile and Easy-to-Install QR Codes
Our solution offers QR codes that can be installed anywhere in the room, ensuring guests have quick access to services during crucial moments, whether beside the bed, in the bathroom, or at the desk. Always accessible, wherever it's most convenient for the guest.
Solution at Your Fingertips
Guests can request what they need from anywhere in the room in just three clicks and without the need for login. Our focus is to provide a fast and efficient experience so the guest can get what they need with minimal effort.
Customized Item List for Each Hotel
Each hotel has the freedom to define the items and services available to their guests, with the flexibility to customize the list according to their needs. All this aligned with the hotel's visual identity, providing a unique and coherent experience.
Customized Dashboard for Management
Our dashboard provides a clear and real-time view of the requests made by guests, allowing the service manager to track each request and update the status of orders easily and efficiently.
How it works
Only 3 steps to get started
Talk to us!
Send us your email and
get closer to having the best management for your room service!
